Patient Bill of Rights
In recognition of the responsibility of this facility in the rendering of patient care, these rights are affirmed in the policies and procedures of Barth Vision & Optical
All patients have a right to…
- Be treated with respect, consideration, and dignity without discrimination.
- Every consideration of his/her privacy.
- Health care professionals and other staff to make reasonable attempts to communicate in the language or manner primarily used by the patient, when the need arises.
- Patient disclosures and records which are treated confidentially, and, except when required by law, patients are given the opportunity to approve or refuse their release.
- Be provided, to the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis before it is performed. When it is medically inadvisable to give information to a patient, the information is provided to a person designated by the patient or to a legally authorized person.
- Be given the opportunity to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
- Refuse treatment to the extent permitted by law and to be informed of the medical consequences of his/her action without coercion, discrimination or retaliation.
- Refuse to participate in experimental research.
- Know the identity and professional status of individuals providing service and expect competent, caring healthcare providers who act as your advocates.
- Change physicians if other qualified physicians are available.
- Expect that we shall provide instructions whereby he/she is informed of their continuing health care requirements following discharge.
- Be free from all forms of abuse or harassment.
- Examine and receive an explanation of his/her bill regardless of the source of payment and to be informed regarding the fees for procedures performed at Barth Vision & Optical.
- Express grievances/complaints and suggestions at any time to: the Administrator of the Center at (707) 546-8100; call or email The Centers for Medicare & Medicaid Services at (800) 633-4227 or; www.cms.hhs.gov/center/ombudsman.asp; call or write the State of CA Dept. of Public Health, District Manager, 2170 Northpoint Parkway, Santa Rosa, CA 95407, (707) 576-6775 or (866) 784-0703; or call or write the Accreditation Association for Ambulatory Health Care, 5250 Old Orchard Road, Skokie, Illinois 60077 at (847) 853-6060.
Responsibilities of the Patient
The patient is responsible for:
- Fully participating in decisions involving his/her own health care and to accept the consequences of the decisions if complications occur.
- Providing the most accurate and complete information regarding present complaints, past illnesses and hospitalizations, medications (including over the counter products), any allergies or sensitivities, or any other matters pertaining to his/her health.
- Following his/her doctor’s instructions, taking medications as prescribed, and asking questions concerning his/her own health care that he/she feels is necessary.
- Providing information about, and/or copies of any living will, power of attorney or other advance directives that he/she desires the Center to know about.
- Observing prescribed rules of the facility during his/her stay and, if instructions are not followed, forfeiting the right to care at the Center.
- Being considerate of other patients and personnel, for assisting in the control of noise, and limiting the number of visitors.
- Respecting the property of others and the facility.
- Providing a responsible adult to transport him/her home after surgery and to have a responsible adult available to them for the first 24 hours after surgery.
- Promptly fulfilling his/her financial obligations to the facility.
Additional patient information
- The physician has the right to refuse care or to dismiss a patient from care in the event he/she is disruptive, uncooperative, belligerent or physically threatening to the physician, staff, other patients, or visitors.
- Barth Vision & Optical does not provide after-hours or emergency care; individuals in need must call their primary doctor.
- Barth Vision & Optical is not responsible for any lost or stolen valuables.